From first tap to done — in five steps.
Publish
Real-time availability across channels.
Book
Patient self-serves; correct provider + slot.
Confirm
Auto-confirmation, reminders, intake forms.
Recall
Auto-fill no-shows + cancellations.
Settle
Visit lands in the chart; bill ready to file.
What changes when you switch this on.
| Workflow | Before PatientMD | With PatientMD |
|---|---|---|
| Booking source | Phone only, 9-5. | Phone, web, Google, app — 24/7. |
| Slot allocation | Triple-booked anyway. | Provider + room + equipment-aware. |
| No-show rate | 20-30 % typical. | 8-12 % typical with auto-reminders + recall. |
| Annual recall | Sometimes happens. Sometimes not. | Auto-campaign by condition + age. |
What's included out of the box.
Built around your workflow — not against it.
Often scheduling services are done by office staff who are typically overloaded and hence prone to manual errors
Talk to our team →
Everything you'd want to know.
Tap any question to expand the answer.
Common Issues
There is no effective patient verification system to identify if the same person has booked the appointment
Practitioners find it difficult to know patient medical history and if he is on some medication
It costs practitioners significant time and hassle in coordinating with past patient appointments
Today's Schedule
Log in as a business operator and get the complete list of all the appointments for the day in chronological order. Click on the particular patient as and when he arrives, scan his QR and get into his EHR getting the access of his medical history, his medications and allergies and make the diagnosis accordingly creating a new EHR record for him.
Past Appointments
Want to check if you missed on any of your previous day appointments? Just select the day from calendar and get the list of all your appointments for the day, the appointments conducted and the appointments missed. If you want to update any EHR record you can do so by accessing the patient EHR.
Upcoming Appointments
Want to know your upcoming schedule? Just select the day from calendar and get the list of all your upcoming appointments for that day. You can check which patient has accessed the deal and is eligible for a discounted fee. You can call the patient as well to confirm his availability or in case you need to reschedule.
Ready to try business on PatientMD?
Get started in minutes — no commitment required. Existing user? Sign in.
Get started